No Questions Asked Seven Day Return

 Every purchase will be photographed before it is placed into the shipping carton to document the condition of the purchase before it was placed into the shipping carton. Your purchase will be protected for shipment with appropriate filler material and placed into a  box. The box will be sealed and labeled FRAGILE and the shipper will know that they are transporting "one of a kind" artwork. The purchase will be insured for the replacement cost of the work.

   If upon arrival there is any significant damage to the exterior of the carton the receiver should not accept the parcel.

   Please photograph the damaged carton as the UPS person is waiting.

   Send your photograph of the damage with your testimony to me through the contact form on this site as the UPS truck is departing.
On the subject line of the email enter, DAMAGED GOODS with your invoice number /shipping number.

   After receiving the carton open it immediately and very carefully.

    If the carton has appearance of being to be intact and you have opened it carefully there will not be any cuts or impressions on the art.

   Your purchase be it an original or Giclee' will come with a clear coat protective surface that will not be affected by normal transportation movement. If however there is some other kind of damage as a result of transportation, please follow the same steps to validate your claim. Photograph it.
   Photographically establish the date of your discovery.
   Alert ronaldlwasiluk.com (contact the artist) immediately with the image evidence as detailed above.

   Upon the receipt of your evidence I will work with you to determine a satisfactory solution.

No Questions Asked Seven Day Return
   Your satisfaction is guaranteed however, I need to be alerted to a return because I can not receive parcels at my studio.  Please contact me by email or telephone to arrange a return. 

   The art must be as carefully prepared for return shipping as it was prepared and packaged to be delivered to you.  Keep the packaging to use for your return.  You will need to insure the package for the replacement cost (to be found on your shipping invoice) and  you will be responsible for the cost of the insurance, the cost of packing, and and the cost of transportation.  The faster I safely receive the artwork, the faster you will receive a credit and/or replacement.  Your refund will be in the same form as your payment for the purchase (a VISA purchase = a refund to the VISA account).   I will not send cash through the mail.